![]() ![]() If drive does not return to working order, the drive must simply be replaced. Tutorial for the use of SeaTools for DOS, explaining all of its functions and options including how to zero-fill internal drives. This almost always signifies drive failure. If the motherboard cannot pull that information because the circuit board is damaged or some other reason that is fatal to the drive, sometimes "N40P" will appear on the screen. What can I do in this situation Is it that the drive is dead The disk is likely dead. That information is hard-coded on the platters on the drive. It is only used for backup so seldom taken out of the box. Expand disk drivers and right-click on your external hard drive, select 'Update Driver'. Type device manager in the search box and click 'Device Manager' on the menu. Connect the not working Seagate external hard disk to the PC. N40P (Relates to legacy Maxtor ATA drives): when a computer boots and it says the computer contains, for example, a Maxtor 2B020H1 as Primary Master. 1 I have a seagate backup plus slim 2Tb external 2.5' drive. Here are the detailed steps to do so: Step 1. Remember also that many retail stores will allow a return directly to the store within 30-90 days of purchase.įreeAgent Pro drives can give false diagnostic failures when tested using the FreeAgent Tools and connected via the eSATA interface. Turn on the computer, plug the power cord back into your usb drive and plug the usb cable into it then plug the. ![]() Meanwhile, unplug your external usb drive from the power source and from the usb. Please be sure to backup the data contained therein as soon as possible and prepare a return order to request a replacement (or see our Warranty Services Page). The first thing you need to do is to check if it is showing up in disk management. To solve the problem on a Sony notebook running Windows 7, turn off computer, take the battery out. Unfortunately, an 8-digit code from either the Maxtor OneTouch Manager software or the FreeAgent diagnostic/Test My Drive software signals a drive failure. How do I interpret SMART diagnostic utilities results?Ĩ-digit (eight digit) diagnostic error code: Sometimes Maxtor OneTouch software or FreeAgent software gives an 8-digit (eight digit) diagnostic error code after a diagnostic test.SMART errors reported by the BIOS and third-party utilities after Seatools passes all tests.Where formatting a storage drive deletes the data on the surface, the data can still be recovered until it is overwritten. SMART error: Please see the following Knowledge Base articles for more information. Hi Satyam, Zero-fill formatting is a thorough method of wiping a storage drive.
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